CRM-Strategy · Notes

Field notes from a working D365 admin.

Occasional writing on Dynamics 365, Power Platform, and the small tools built to close the gaps native functionality leaves behind.

Why Dynamics 365 doesn't roll up activity counts (and how we fixed it)

Out of the box, D365 tracks every email, call, and meeting meticulously — but never summarizes that history back to you at the record level. Here's why the usual workarounds fall short, and what Activity Rollup Pro does differently.